The following outlines the Content Pros Work Agreement with the Purchasing Customer who is agreeing to the service terms and conditions below. The terms and conditions of this Work Agreement (“Agreement”) are effective as of April 15, 2019.
This Agreement is made and entered into by and between Content Pros (“we” or “us”) and the Purchasing Customer (“customer”, “you”, or “they”).
By using the Content Pros services you are agreeing to accept and comply with this Agreement, which Content Pros may update at any time without notice. You should visit this page periodically to review the current terms. You understand and agree that your continued use of the Content Pros service after the terms have changed constitutes your acceptance of the terms as revised.
- Engagement of Services
Content Pros will provide the Purchasing Customer with the creation of a 60% Off Trial Blog Post followed by a content subscription-based plan if and only if the customer decides to work with Content Pros after the approval of the Trial Blog Post is complete. If the Purchasing Customer does not wish to continue working with Content Pros, then they will not continue with one of Content Pros’ content subscriptions and no additional charges will be made.
Content Pros subscription plans follow monthly, quarterly, or annual renewal periods, as selected by the customer. See Compensation section of this Agreement for more details.
The 60% Off Trial Blog Post and each of Content Pros’ content subscription plans includes the following:
- “X” Blog / Content Pieces per month based on the Purchasing Customer’s Subscription
- High-Quality Writing
- Dedicated Account Manager
- Dedicated Writer(s)
- Dedicated Editor(s)
- SEO Keyword Rich Content
- Unlimited Revisions *
- 3 Title and Subtitle Variations
- Sourced Images **
- Research and Citations **
- Proofread & 100% Error-Free
- Easy Collaboration in Google Docs
- Ghost-written content created uniquely for each customer’s individual work orders
* Unlimited revisions apply within a seven-day time frame after the content is delivered to the Purchasing Customer. The only exception to this rule is that the customer does not under any circumstance provide Content Pros with a new directive after we have already worked on a draft. Rewrites are not free and although we take full responsibility for the overall quality of the content we produce, our customers are responsible for being as clear as possible with us per the ideas that they want us to write about.
** Content Pros will always source research, citations, and images using best practices; however, once content is approved, it is the customer’s responsibility to confirm sourcing, copyright, and attributions prior to publishing.
If, after the Trial Blog Post, the Purchasing Customer would like to continue with receiving content from Content Pros, they can then select a content subscription plan that best fits their needs. Our content subscriptions are available via our website or your Content Pros Sales Rep.
Content Pros content subscription plans range between 1-30 posts per month and 500-5,000+ words per piece of content. Content Pros offers monthly content subscriptions as well as discounts for quarterly and annual payments, paid up front. See the pricing section of our homepage and calculator for current pricing details and discounts.
Content Pros will fully complete all services listed in Section 2 above for all deliverables. All content plans will automatically renew based on the customer’s subscription agreement thereafter.
To cancel your subscription, you can simply contact us in writing via the customer portal or email your project manager directly.
* To be valid, all cancellations of subscriptions must be submitted in writing at least 7 days before your next billing date, which will be 7 days before your plan renews (on or prior to 11:59 PM EST, USA). If your cancellation request is not submitted 7 days before your renewal date, then your next order will not be eligible for cancellation and will automatically renew. After this, your content subscription will be cancelled.
** If Purchasing Customer fails to cancel their content subscription within the allotted time period and refuses to pay their current invoice, any unused credits on the Purchasing Customer’s plan will be used to pay the remaining balance and the content subscription will be automatically cancelled.
*** All unused balances and orders will be deemed void 30 days following the date of cancellation.
**** All unused balances and orders will be deemed void 30 days following the date of a failed payment.
***** At Content Pros, we offer a 100% satisfaction guarantee on all content we produce with unlimited revisions. Still not happy? We will provide you with a full refund on any individual piece of content you deem unusable.
- Content Pros and Purchasing Customer Relationship
Content Pros’ relationship with the Purchasing Customer will be that of an Independent Contractor, and nothing in this Agreement is intended to, or should be construed to, create a partnership, agency, joint venture, or employment relationship. Content Pros will not be entitled under this Agreement to any of the benefits that the customer may make available to their employees, including but not limited to group health insurance, life insurance, profit-sharing, retirement benefits, paid vacation, holidays or sick leave, or workers’ compensation insurance. No part of Content Pros’ compensation will be subject to withholding by the Purchasing Customer for the payment of any social security, federal, state, or any other employee payroll taxes. The Purchasing Customer will regularly report amounts paid to Content Pros by filing a Form 1099-MISC with the Internal Revenue Service as required by law. Content Pros may perform the services required by this Agreement at any place or location and at such times as Content Pros shall determine. Content Pros agrees to provide all tools and instrumentalities, if any, required to perform the services under this Agreement.
- Ownership of Property
Content Pros acknowledges and agrees that all deliverables produced by Content Pros, including but not limited to client assessments, strategy documents, research reports, notes, correspondence, blogs, and emails, in the course of their work for the Purchasing Customer, shall be the property of the Purchasing Customer, and Content Pros shall retain no ownership, interest, or rights therein. All content is produced within a “Ghost-Written” relationship.
- Governing Law
This Agreement shall be governed in all respects by the laws of the United States of America and by the laws of the State of North Carolina. Each of the parties irrevocably consents to the exclusive personal jurisdiction of the federal and state courts located in North Carolina, as applicable, for any matter arising out of or relating to this Agreement, except that in actions seeking to enforce any order or any judgment of such federal or state courts located in North Carolina, such personal jurisdiction shall be non-exclusive.
If any provision of this Agreement is held by a court of law to be illegal, invalid, or unenforceable, (a) that provision shall be deemed amended to achieve as nearly as possible the same economic effect as the original provision, and (b) the legality, validity, and enforceability of the remaining provisions of this Agreement shall not be affected or impaired thereby.
- Injunctive Relief for Breach
Content Pros agrees that its obligations under this Agreement are of a unique character that gives it particular value; Content Pros’ breach of any of such obligations will result in irreparable and continuing damage to the Purchasing Customer, for which there will be no adequate remedy at law; in the event of such breach, the Purchasing Customer will be entitled to injunctive relief and/or a decree for specific performance, and such other and further relief as may be proper, including monetary damages up to the amount of the service fees received by the individual customer for the individual piece of content, if appropriate.